All shipments outside Greece are made through DHL via registered mail (tracking number provided).
Indicative registered mail prices (with tracking number):
1.EU countries, Switzerland, Iceland, Norway
Parcel from 1 up to 10kg costs 19,90€ Parcel from 10kg up to 20kg costs 29,00€
2. Rest of Europe, Americas,Africa, Asia,Australia and New Zealand
Parcel up to 10Kg costs 108,00€
We endeavor to process your order within 2-6 working days (depends on what zone your country is in) from the date of order confirmation and deliver it as soon as possible to the indicated delivery address, provided that all products in the order are in stock. If we must order an item, we will inform you of the delay so you can decide if you would like to wait for that product or change it.
Orders are carefully prepared and properly packed with appropriate inner and outer packaging materials in order to secure quality upon shipment and ensure the delivery of the products in perfect condition. Shipment is made by DHL, to the delivery point designated by the customer. Please make sure that you provide the correct delivery address and ensure that someone is available to receive the order and sign the delivery receipt. In case there is an incorrect address, the customer is liable for the return shipment cost to our premises. Deliveries to Post Office Box numbers are not accepted.
The shipping cost for your order is calculated automatically in the shopping cart upon CHECK-OUT, using a special algorithm that takes into account the volumetric weight and delivery destination and is included in your total purchase cost before order completion and payment.
Please note that products delivered to countries outside the European Union (EU) may be subject to custom clearance and other relevant fees. We cannot be held liable for any of these extra costs. We strongly advise you to check your own country’s customs regulations before placing an order in our website. Additional charges, such as import duties and taxes levied by the authorities of your country once the shipment reaches your country, must be met by you.
International orders outside the European Union are at your own risk. We cannot be held liable if customs in your country confiscates any particular item contained in your parcel, levies import duty on it, delays or does not clear the package or the package is lost. In those cases the order is deemed to have been delivered and no refunds will be allowed.
For orders through Greece we deliver with ELTA. Please contact us for the best solution.